In This Podcast Episode

Rob McNealy interviews Ralph Young of Word of Mouth Marketing about using customer relationship marketing to communicate with existing clients to generate referrals.

Ralph Young’s Bio

Ralph Young has been in the marketing business for 32 years, and his most recent venture is Word of Mouth Marketing, a company that builds relationships with clients by corresponding with them in a way that builds relationships after they are done doing business with them.

Ralph is a Business Consultant and Marketing Strategist, specializing in networking, customer relationship development, sales training, marketing & executive skill development. He offers consulting and training in innovative marketing and performance tactics that significantly improve business growth and profitability.